Artificial Intelligence & Automation

Artificial Intelligence

What drives both automated systems and AI is the same thing that drives business data. Companies which are automated perform better and achieve substantial revenue growth. This, of course, may be a result of many factors, including the usual cross-section of benefits associated with automation. Increased productivity; better business efficiency, and most important — employees able to focus on creative or/and strategic operations. 

The ideal scenario which humanity is working towards right now is this: Automated machines collate data — AI systems “understand” it. We’re looking at two very different systems that perfectly complement each other. 

We have passed the stage of recording mouse clicks and replaying it in an automated way with pure RPA. But we are not yet AI ready. We’re somewhere between, at the maturing stage of cognitive automation.

If we keep investing in smart automation by fueling huge amounts of data, we can become much more powerful— as individuals, as businesses and as a species.

Automation

Automated systems are everywhere. They are the reason local banks record your payments in the matter of seconds, the reason why businesses don’t have to copy-and-paste millions of personalized marketing emails to their customers. It’s what allows you to get your purchase shipped and delivered same day within 4h time slot. 

Automation has a single purpose: To let machines perform repetitive, monotonous tasks or as some people say “to take the robot out a human”. This frees up time for people to focus on more important, creative tasks that require the personal touch and judgement. The end result is a more efficient, cost-effective business and a more productive workforce. An obedient digital robot that never calls in sick or takes a holiday and always gets the job done, hence, it’s no wonder that businesses so readily embrace automation.

Benefits

– Improves response time
– Available 24/7
– Increases efficiency
– Accurate answers and routing of incoming customers questions or requests

At Viza Infotech, we help companies to derive business value from RPA and cognitive automation.  We work with you to:

  • Understand work processes and identify those that can be optimized by simplification or automated completely to deliver business results
  • Select processes that are best for the selected processes in your particular environment
  • Automate the selected processes not only to deliver desired results but also to meet security issues
  • Train and support your staff to maintain the automation solution to continue producing business outcomes.